MTOTOMIA DEALER- BAD WORKMANSHIPS CAUSES ACCIDENT.

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Andyman's picture
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Joined: 2007/06/22
I just want MotoMia to know that people know about what happened.

I got another phone call this morning. They guy suggested the cause to be foul play by somebody that has a grudge against me. They're sticking to their story that nothing wrong with the bike or the service could've caused this. So they deny any responsibility for the problem based on the argument that if it were a problem with their service that I would've known about it in the first 15km. Yet at the same time they're covering the labor costs. This seems odd to me?

I'm thinking I just pay for the parts (R750) and sort out the admin of getting a refund with Motomia as time goes by and use a completely different dealer. It turns out that their Cape Town center is notorious for bad service and problems.
End quote
My son owns and operates Motormia 200cc for commuting to work and so on.
It's his only wheicle.
He collected it from a routine service and shortly thereafter, the rear wheel came lose and nearly fell off on Vanguard drive.
Only 1 000km driven.
THE REAR WHELL LOCKED AND HE LOST CONTROL AT 80KPH.
Greatfully he was wearing BMW rider gear and he survived with but a few minor bruises.
 The dealer recovered the bike but refuse to accept liability.

Andyman
Anyone can ride a bike fast....   But can you ride your bike real slow???

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Joined: 2007/06/25

Go see a good lawyer. In future use an independent dealer, the likes of Andrew or Shane or Alf.Smile

Think before you ink.

Trust is the most valuable asset.

I have the rest of my life to get old.

Leon1ee's picture
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Joined: 2007/12/06

I own 2 of them. I can tell you that my bikes where with them more during the gaurentee period than when it was out of warrenty. I had to take it back all the time after a service. 

They do not have proper trained not skilled mechanics. They where never at fault either even after the cvt disintregrated directly after the service - 20 km. They never tightened the cvt and I had constantly had the tightened the bolts after a service.

Now I servive it myself. Much cheaper and more skilled than their hammer mentality - their tool of choice.

The bikes is cheap chinese but it can last much longer if maintened properly.

Now they are forcing you to have it serviced by them for 2 years - new warrenty period.

I recommend buying the bike and skip their so called warrenty.Have it serviced by a skilled trained mechanic and not over the shoulder hammer mechanic.

Most motorcycle problems are caused by the nut that connects the handlebars to the saddle

Salim Patel's picture
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Joined: 2012/03/28

Was going to buy the Terra-Strada to join when we have plastic bike days and just to get my confidence back. Saw all the articles about pieces falling off and having to check everything- then realised I'm too lazy and have trust in mechanics doing what they're supposedly qualified to do.

No thank you Moto-mia- will rather then stick to good second hand piece of @#$^& where bolts stay on after years of neglect and you battle to get them off.

Glad to hear person's ok but share the sentiment that we shouldn't just let people walk away from their warranty and responsibilites ...

Charles Oertel's picture
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Joined: 2007/04/14

Salim, rather get a Honda CRF230F if you are going that way.  The Terra-Strada won't survive one plastics day - it is too fancy and trick (and the front wheel is too small - looks like a 19").

Personally, I would recommend getting into trials - but I am terribly biased and cannot be trusted with this kind of advice Wink.  The beginner lines (Clubman class) are always safe and do not require you to have special skills or steel balls - two of our Clubman riders are grandpas.

Committee: Webmaster / Ride Captain

Andyman's picture
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Joined: 2007/06/22
Well, why does it have to take the sheer weight of social media to make people see the light.
A good buiness person is firm but conciliatory and always leaves the door open.
Some people just need to learn...
"Your email did the trick 100%. I just got a call to say that they'll sort it out to what the bike was before the crash!

Thanks for all the support!"

Andyman
Anyone can ride a bike fast....   But can you ride your bike real slow???