Archive of BMW Motorrad Club Cape (2006 - 2019)

Your BMW on Call only expired as it relates to being FREE you have life long support for your BMW Motorcycle only you will need to pay.BMW Insurance (Motorbikes) allso offers Roadside assistance.

On call guys in Cape Town phone Stacey on 0718523408 and just check with him as i have not had contact with him lately.

If you are referring to Alf Warwick you will be in good hands.

Thanks JP

My bike is insured with BMW so I'll give them a call and clarify where I stand with regard to this service.

regards

Trevor

Cell number 0718523408 is not available on the MTN network.

Hi Trevor,

i Suggest you read your Policy Document ( you should have received one) as it has many benefits (unfortunately i experienced during my years selling BMW Insurance that the Staff of Alexander forbes do not know the product they administer) Your policy should have a on Call nr which differs from BMW Motorrad's nr.

Welcome to phone me if you experience any problems

Kevin i think he Blocked your number lol

1. If the bike needs to be collected:
• Steve the Bike Collector 072-929-2198
• The club - we have a trailer and a number of people prepared to help
• BMW on-call (but you will need to pay)
2. Become more self-sufficient to reduce callouts for things you can do yourself (punctures, fuses etc)
3. Please do not tow the bike - it is illegal and more than slightly dangerous if you are not "very experienced".

Thanks for all the suggestions. I'll look at my policy document when I get home this afternoon and see what it says. Then I'll take it from there. I don't mind paying for help if I ever need it, but it's just knowing that there is a number that one can phone and that someone will answer and assist when you do phone. I'm just looking for that 'peace of mind'.

We have had mixed results with various services:

• One guy had a pick-up service come to collect his bike with a truck and the operator had no idea of how to tie the bike on.  The bike ended up scratched or something.
• I have been in the Karoo, with limited reception, to have the operator on the other end not know where Merweville is.
• On popular weekends the BMW on-call vehicles are often all out in various parts of the Cape and it can be hours or overnight before they can get to you.

However, if you keep the after-hours contact numbers of the dealerships close to your trip location in your phone, you will always get extremely good service.  I have only ever heard of dealership staff going to the ends of the earth to help a stranded customer - it is almost embarrassing.

Gee Charles, 

I agree with all you wrote.

You also said....

1. If the bike needs to be collected:
• Steve the Bike Collector 072-929-2198
• The club - we have a trailer and a number of people prepared to help
• BMW on-call (but you will need to pay)
2. Become more self-sufficient to reduce callouts for things you can do yourself (punctures, fuses etc)
3. Please do not tow the bike - it is illegal and more than slightly dangerous if you are not "very experienced".

100% good advice,

Further...............

Well if you go into the cuds, no matter what vehicle you operate or fly, you should be equipped for sefl sufficiency.

After you do not paddle out into the ocaen with life vest, flares, waterproof comunication, compass, personal EPIRB and location marking dye.

You do not go fishing  in the ocean without someone on your crew knowing how to get you out of trouble and someone who knows how to prevent you getting into trouble.

So  do not go riding out into the cuds without someone who knows how to stay out to trouble and teach you his/her skills and someone who can get you out of trouble and teach you these skills.

And if you are decent you'll let that person know you are abusing them for their skills, not necessarily their company.

Recovery comes at a big cost out off the beaten track.

Finding good resourceful riding buddies is  a much more sure fire insurance thna the tel number of the bone collector.

Not knowing should not preclude you from going out to the wilds, just be sensible and go with somene who does.

Godfrey has now become my bike collector of choice

he is reliable, reasonably priced and super-efficient

Some time ago we listed people who were prepaired to assist club members in need. We have a club trailer and I am still available to assist. What I do not have is the contact details of the person where the trailer is parked and some experienced advice on all the moets and moenies on operating that trailer. This is obviously subjected to paying  fuel expenses. Maybe we can update the list. I will unfortunately only be available for roadie collections as I do not  have off road capability. 

Jacques.

0825150092

Thanks for all the comments Guys. I checked my policy and it does indeed cover basic roadside assistance. I've now updated my phone with that number, but will also add Godfrey's number as a backup, just in case.

I have to agree with Andy on being self sufficient as I experienced yesterday... I was out cycling in the bush and a branch got into my chain and broke my derailleur... No cellphone reception, but we had all the tools to strip the broken part off, break and shortned the chain and convert it into a single speed..

So, like Andy said... Be prepared at all times..

Thanks for all the good tips and advice guys. I do carry some basic tools and spares with me, over and above what comes with the bike. The phone number is just nice to have if it turns out to be something I can't fix myself fairly quickly.

I don't ride off road (yet) so I don't need to be completely self-sufficient as I'm usually not too far from help, but I do understand and appreciate the necessity for this in the Bundu

One doesn't necessarily want to be stuck on the side of the road in 30°C heat wearing ATTGAT and trying to fix a bike when one could have it trailered home and fix it without ATTGATT in the comfort of ones garage with a much wider range of tools and equipment.

The advice to check my policy was good for two reasons: It confirmed that I do indeed have access to basic roadside assistance. Also I see the insured value is the same as what it was when the bike was new. I'm  busy changing that to lower my premium, as I discovered this morning that they don't automatically adjust the values like Santam does.

So, good advice on all counts, much appreciated. Thanks again guys and happy new year.

Useful comments on this thread.  Thanks all.

As a committee member, if anyone is really in trouble they are welcome to give me a call any time and I'll see what I can do to help.

Can't promise I'll come myself but I'll certainly phone around and get help if I can ... just expect to pay my fuel if I have to bring a trailer to you!